Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Otel.com Complaint - You booked the wrong hotel for me
Otel.com Complaint

Otel.com Complaint


You booked the wrong hotel for me

Yesterday night dated July 20 , I was trying to book a night in Hilton Ras Al Khaima Resort & Spa , I usually use Hotel combined to find the best deal and unfortunately for me it is as otel.com , I proceeded with the booking and payment and when I recieved the confirmation mail , I was schoked that it was mentioning another hotel which is Hilton Ras Al Khaima Garden Inn , I called the call center for otel.com and I complained with a ticket reference number 4122275 , the call center agent was not able to assist at all , I wrote the same on there facebook page , no reply , I called the call center again today morning dated 21 July 2017 , I got a reply from a call center agent that can simply be described as a person with zero customer service attitude , he kept on answering me " your booking is for Hilton Ras Al Khamia .. what is the problem man " , he was not able to understand the problem and he have zero customer service attitude , till now my problem is not solved , money was already debited to my card and my reservation is for today and I tried to call there call center again many times but they are not even answering my calls which is totally strange for a call cneter related to a service company ......

Share This Review:


Is this your Business? Claim Your Business Free and reply to this customer


Post a reply for this review COMMENT
WRITE to Otel.com
SUBMIT a ticket
for Otel.com
WATCH videos
for Otel.com
More Otel.com Reviews and Complaints MORE reviews and complaints
for Otel.com


Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation



login with Facebook and share your reviews

More Otel.com reviews


Similar reviews



Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team