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Otel.com Complaint - Otel.com - Fraudulent booking website. - Otel.com Booking for Hotels
Otel.com Complaint

Otel.com Complaint

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Otel.com - Fraudulent booking website. - Otel.com Booking for Hotels


First - Let me say I thought I was booking with H otel.com , not Otel.com. I used Otel.com by using a Trivago search for a hotel in NYC for Saturday, August 1, 2015. Their website had problems and while I was booking and after I booked it the receipt said the booking was for Monday, July 26!! I immediately contacted them and they told me they cannot make any changes. Any legitimate company would make the change. I contacted the Hotel directly and they have no problem if Otel.com change the dates. I have been back and forth via email all afternoon and they won't help. Thankfully my credit card company will block the charge tomorrow.


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