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Otel.com Complaint - Extra charge at the hotel as the resevation was done for children age 0. - OTEL.COM
Otel.com Complaint

Otel.com Complaint

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Extra charge at the hotel as the resevation was done for children age 0. - OTEL.COM


When I arrived to the hotel in Spain I was informed that there was some sort of mistake as the booking was done for 2 children age 0 rather than 9 and 10.

I called from the hotel and I spoke to someone in the US who told me that they would look into the error and contact me or the hotel directly. As I heard nothing for various days pay the hotel the extra charge for the children and I have now been trying to contact them but they hung up my calls.

I will never use them again.


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