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Otel.com Complaint - COMPLAINT NOTICE - LEGAL MATTER
Otel.com Complaint

Otel.com Complaint

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COMPLAINT NOTICE - LEGAL MATTER


COMPLAINT NOTICE

THIS NOTICE WOULD BE SEND TO THE CONSUMER COURT IF CONFIRMATION NOT MADE UNDER 24HRS

When I called the hotel in September to cross confirm my booking I was informed that my booking was not confirmed because they have some issue with the prices provided by you to me.
I say that due to your internal disputes which is none of my concern I am going through extreme mental harassment and embarrasment. Further my business is getting affected resulting into loss of profits due to the non-confirmation of my hotel booking from your side. I say that I have already booked my flight tickets for the said dates and as it is a peak season I am not getting booking and further the rates charged are very expensive.
I say that your services are deficient and I feel cheated by you. I say that your claim of being a reputed website is clearly misleading. My repeated complaints have fallen to deaf ears.
I direct you to confirm my booking within the next 24 hrs failing which I direct you to refund me my booking amount and Rs%u2026%u2026%u2026%u2026..being my expenses for transportation alongwith interest of 24% p.a. from the date of booking till the date of payment failing which I will be constrained to take legal action i.e both civil and criminal action against you and the persons at the helm of affairs of your so called reputed organisation and I would also approach the Consumer courts for appropriate reliefs. I would also be constrained to sue you for damages and for injunction from carrying on business in India by yourself and through agents.
I hope civility prevails and you resolve my issue at the earliest.
Regards,


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