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Otel.com Reviews

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  • Excellent for us

    Needed hotel in Quebec City in lower old town. Decided on Le St. Pierre based on price, TripAdvisor and other sources. Hotel website said no availability on the dates we wanted. Otel.com showed availability on our desired dates. Took a gamble. Called hotel about 6 days after receiving Otel.com confirmation. Hotel confirmed prepaid reservation. Upon checking in, we were upgraded to a suite at no extra cost! Great hotel, by the way. More...
    roshambo's Picture   roshambo    0 Comments   Comments
  • Otel.com reservation small glitch but it was fixed

    I had read some reviews where people arrived at hotels and there was no record of the reservation. I called my hotel twice to see if it had come through but it had not. I contacted Otel.com and I was told that they would take of this for me. I received a follow-up email with an apology and then a few days later another email with my hotel confirmation number. I can't ask for any more then that, they handled my situation perfectly. More...
    DCBI's Picture   DCBI    0 Comments   Comments
  • Overbooked issue, but a polite lady resolved it within 5minutes!

    So, I booked a room last night for tomorrow's trip to Portland, OR. Every decent/deal hotels in downtown were booked out on all other websites except otel.com. When I first found it, it couldn't be true! Not only was it available where we wanted it (checked it even on the actual hotel's website-sold out), it was $100 for the night ! So of course, I jumped at the chance and reserved it! Next thing I knew, something didn't feel right and so I checked their reputation. I've never read so much NEGATIVE COMPLAINTS /REPORTS in my life! It was hard to find any good ones!... More...
    EsstyWA's Picture   EsstyWA    1 Comments   Comments
  • Otel.com excellent

    Went on a holiday of a lifetime to Australia booking my first apartment through Otel.com. The price was a least £100 cheap than other websites and it was during Australian Open Tennis. I was so worried after reading reviews on the web I started looking for other accommodation but by that time all full (luckily). We had a great time and had absolutely NO problems all was as it says on the tin More...
    KittyC's Picture   KittyC    0 Comments   Comments
  • Great Service and Price by Otel.com

    This online travel company ROCKS! I booked two nights at the National Hotel in Miami Beach and their price was $100 less per night than all the leading Travel Sites. I received my confirmation certificate immediately. I also called the hotel to confirm my reservation. I was given the best room in the hotel! AMAZING! I will surely use this Travel Site again! More...
    DHalprin's Picture   DHalprin    0 Comments   Comments
  • Otel.com Hotel booking

    I was a little concerned about having booked through Otel.com after having read some of the reviews. I am, however, very pleased to say they were terrific in every aspect of their service. I booked a hotel in Vancouver at the site of a convention. I called the hotel to ensure they had my reservation and was assured by the hotel it was "all good". Otel sent me reminders (a service not received by other companies) and a voucher confirming the hotel was already paid. All this and they saved me almost $200. for a two night stay! I was very pleased and I will use this service again. More...
    leomus's Picture   leomus    0 Comments   Comments
  • A great way to reserve hotels

    I have recently booked a room in Vegas (Paris Hotel), and I am astonished by their customer service. Long story short, I have had issues with the booking, but everybody their made their best to help, answering my emails and regularly following up. So I enthusiastically recommend the use of their site : good prices & beautiful service, what else could we ask from a booking site ? More...
    sunsun's Picture   sunsun    2 Comments   Comments


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