Otel.com Consumer Complaints All Reviews

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Otel.com Reviews

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  • BOOKING NOT CONFIRMED



    I HADE MADE A BOOKING WITH OTEL.COM ON THE 22ND MAY 2014.WHEN I CALLL THE HOTEL TODAY ON THE 5TH OF SEPTEMBER 2014 THEY SAID THAT YOUR BOOKING IS NOT CONFIRMED AND WE HAVE SOME ISSUE WITH OTEL.COM WHICH IS NONE OF MY CONCERN CAUSE I HAVE ALREADY PAID THE FULL AMOUNT.THIS IS A VERY SERIOUS AND A LEGAL ISSUE SO KINDLY GET IT SORTED WITH THE RESPECTED HOTEL AS SOON AS POSSIBLE TRACKING NUMBER - 00-90214006 RISHIL 919892356236 EMAILD ID - ryjhaveri@gmail.com More...
    (Hotels)
    RISHIL's Picture   RISHIL    0 Comments   Comments
  • Unlisted Foreign Transaction fee for booking within US on Otel.com



    I booked a room for my son and I in Chicago next week through Otel.com. My credit card was charged appropriately (though today, the rate list is $20 lower than 3 days ago). This morning, when checking my account, I see that I was charged an additional fee listed only as Foreign Transaction Fee. Though not a lot of money, it is disturbing to know that Otel.com doesn't list that they are located in Turkey on their website for that an additional fee will be charged. Just coming off a divorce so every penny counts. Also not too happy to see the room I booked now at $99 instead of the... More...
    (Hotels)
    bimkill's Picture   bimkill    0 Comments   Comments
  • Didn't receive RyanAir Voucher



    I booked a hotel in Ireland through RyanAir and the deal included a EUR10 RyanAir voucher. The RyanHotel web site transferred me to Oyel.com where I made the booking. Otel.com says that they will provide the vouchers in 10 days after the stay. When I never received the voucher I sent a message on the Otel.com website asking for it and quoting my reference number. A few days later I received a reply asking me to clarify my query and closing the query. I immediately replied setting the complaint out in simple steps. haven't heard from them since. I know that it is only 10 Euros... More...
    (Hotels)
    almay's Picture   almay    1 Comments   Comments


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